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We're here to help with any questions or feedback you may have.
Get in Touch
Our team of horse racing experts is dedicated to providing you with the most accurate and helpful information. Whether you have questions about our reviews, need assistance with platform selection, or want to share feedback, we'd love to hear from you.
Contact Information
General Inquiries:
[email protected]
Support:
[email protected]
Legal & Privacy:
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Partnerships:
[email protected]
Mailing Address:
Horse Race House
123 Racing Boulevard
Suite 456
Kentucky, KY 40502
United States
Frequently Asked Questions
Platform Reviews
Q: How do you select which platforms to review?
A: We evaluate platforms based on licensing, security, user experience, features, and industry reputation. Only legitimate, well-established platforms make it to our review list.
Q: How often do you update your reviews?
A: We continuously monitor platform changes and update our reviews at least quarterly, or immediately when significant changes occur.
Affiliate Relationships
Q: Do affiliate relationships affect your reviews?
A: No. Our editorial independence is paramount. We review platforms based on merit, not commission rates.
Technical Support
Q: I'm having trouble accessing the website. What should I do?
A: Try clearing your browser cache and cookies. If the problem persists, contact our support team with details about your browser and device.
Response Times
We strive to respond to all inquiries promptly:
- General Questions: Within 24-48 hours
- Technical Support: Within 12-24 hours
- Legal Matters: Within 3-5 business days
- Partnership Inquiries: Within 5-7 business days
Responsible Gaming Resources
If you need help with problem gambling, these organizations provide free, confidential support:
National Problem Gambling Helpline:
1-800-522-4700
Available 24/7, confidential and free
Online Resources:
Feedback & Suggestions
We value your feedback and are always looking to improve our service. If you have suggestions for:
- New platforms to review
- Additional features or content
- Website improvements
- General feedback about your experience
Please email us at [email protected]
Media & Press Inquiries
For media inquiries, press releases, or interview requests, please contact:
Email: [email protected]
Subject Line: "Media Inquiry - [Your Publication/Organization]"
Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM EST
Email responses may be sent outside of business hours